Wordsearch is being transitioned to Logos. Learn more

Existing customer’s books and software are being migrated free of charge. FAQ

Wordsearch is being transitioned to Logos. Learn more

Existing customer’s books and software are being migrated free of charge. FAQ

Wordsearch Bible - Mac Catalina Updates

September 18

All Wordsearch users now have access to Logos Bible Software free of charge. To access your Wordsearch Library using Logos, follow these steps:

  1. Set up your account at Faithlife using the same email address associated with your Wordsearch account.
  2. Download and install the Logos software

Your books should already be available in your library when you begin using Logos. However, some titles will take longer to make available. Some titles may not be available until the end of the year. Your existing notes, highlights, and other user generated content will be available in Logos by early 2021.

August 7 - -

Thank you to everyone who has tried the beta and provided us with feedback. We are continuing to investigate various issues.

We have determined a workaround that helps with the error: OLE 80004001

  1. Click on Options from the upper-left menu
  2. Click on Settings Helper
  3. On step 6 of 6, set it to "Use the normal font specified by each book"

Settings Helper

July 28 - -

Since we launched the beta on Friday afternoon, we have been getting tremendous feedback from our customers. Thank you for your continued support and help during this time. We wanted to provide you with an update on what we’re hearing and seeing now that it’s been out for a few days.

NOTE: If this is your first time hearing a beta program is available, please scroll down to the July 24th update to see the instructions and some other key notes about the current version that is available to test.

We’re noticing that roughly half of the customers who are installing the beta program are able to install everything fine and get books to properly open. In the other cases, we’re noticing that the program will install, but when attempting to open a book, it can trigger an “OLE error 80004001” as seen below, which will cause the program or the book to close and ask to restart the program.

OLE Error

Through your help in testing the beta, we’ve also found a few more flaws in the program to take note of:

  • Toggling the “auto-arrange” feature from the “Window” dropdown menu will show the book but will then pop up the “OLE error 80004001” message and close the book or program
  • In certain instances with customers who have exceptionally large libraries, we are seeing the program can be susceptible to crashing during step two of the indexing process
  • We are noticing that sometimes uninstalling and reinstalling the beta can improve some of the issues surrounding loading books as mentioned above

Just to be clear, we do not plan on taking down the beta at this phase. Instead we plan on continuing to evolve the program with your help. From this point forward, we will continue to have our internal development team work on attacking some of the bug fixes that we’re capable of handling in-house, but on some of the larger issues, we will be sending some log files back to our third-party development company to get another enhanced build based on the findings that have been uncovered up to this point. At this time, there is not an ETA on when the next beta test build will be ready from them, but we will keep this page updated with all the news related to this topic as it becomes available.

As a reminder, Wordsearch will continue to allow customers to utilize the AppStream environment indefinitely. There are no plans to phase out the AppStream at this time so that you can continue to receive the full functionality capabilities of Wordsearch if needed or if this is your preferred way of accessing your Wordsearch program and resources. Thank you again for your patience.

July 24 - -

Please note: This is an announcement directed specifically to Mac Catalina users. If you are on Mojave or Sierra, it is not recommended that you upgrade to Catalina at this time.

A beta version of Wordsearch 12 on Mac Catalina is now available. We would like to invite you to test this offline beta version. In our internal testing, we have already experienced some varying results, and would appreciate your help.

While this isn’t the ideal solution, we wanted to get an offline version in your hands as soon as possible. We know how important Wordsearch is for your ministry and are sincerely sorry for the trouble, frustration, and disappointment this has caused.

One of the key things we are noticing in our testing is that after the initial installation is completed, on some computers, it is taking 2-3 minutes for the Wordsearch 12 program to actually appear on the screen. On others, it loads much quicker. We wanted to make you aware of this so that on its first launch, you may need to be patient with it as it attempts to properly load. This is something we’re definitely aiming to improve as we go along. If your download does not open after several minutes, please let us know by emailing wordsearchsupport@lifeway.com.

PLEASE NOTE: This initial build release of this beta Wordsearch 12 for Catalina is missing some functionality that is typically in the full Wordsearch 12 program. We felt it was important to release this first version as soon as it was available, but we do plan on continuing to add back the currently missing functionality as soon as possible.

As of today, here are the main things that are missing from the program:

  1. Word Processor
  2. Lexicon Explorer
  3. Highlighting
  4. Scripture pop-ups
  5. Right-click functionality

Download Instructions:

Please review the following instructions to download and install the Catalina beta Wordsearch 12:

  1. Click on this download link.
  2. Please note: it may take several minutes for the program to open after it is installed
  3. After your program is downloaded, login, then click on Help from the upper left menu and click on Unlock Purchased Books.
  4. Click here for Installation FAQs. If you need assistance with the installation, please email us at wordsearchsupport@lifeway.com.

What happens with AppStream now?

Wordsearch plans on allowing customers to continue to utilize the AppStream environment indefinitely. There are no plans to phase out the AppStream at this time so that you can continue to utilize the full functionality capabilities of Wordsearch if needed.

July 21 - -
Final development work is looking to be completed by end of day Wednesday, with the release looking to take place on Thursday or Friday.

July 17 - -
Significant progress has been made. We are on track to release an offline version of Wordsearch 12 for Catalina sometime next week. More details will be posted soon.

June 30 - -
A major stride in development was made over the past few days to where of the two major remaining bugs that existed, one was fully resolved and the other is about 90% resolved. The problem that is still being worked on is the way books appear in the library and to have everything scale correctly. This has been taken care of with every book category except for the “Bibles” category. We’re very hopeful that this will be a quick fix and that the launch can finally be prepared here in the very near future. In full disclosure, if it was another lesser used category, we would have made the decision to launch the program as is, but with it being so key, we’re going to try to quickly resolve this issue and then get the links ready for all customers to be able to download it as absolutely soon as possible.

Overall, within the development team at Wordsearch, there is legitimate excitement and anxiousness as the ability to get the fix out for offline use is extremely close. We just need to clear one final hurdle. As soon as this fix is in, we will let everyone know about the exact release date. We will put this release date in all of our emails, on our social media, on our blog, on this site, etc. We promise to do everything we can to communicate it well and to make the process of getting access to your Wordsearch download link as easy as possible. More to come hopefully very soon.

June 26 - -
We are currently in the middle of another round of testing. We are continuing to work towards providing an offline fix for Catalina users as soon as possible.

We are aware that Apple made an announcement this week about their next Operating System, called Big Sur, to be released sometime this Fall. Our Development Team has already been reviewing the details of Big Sur to make sure the solution being developed for Catalina will quickly be available for Big Sur users.

June 12 - -
Development continues.

June 1 - -
We continue to work towards resolving bug issues. At this time we are not yet ready to release an ETA for a possible launch date for the offline version. If you're not already aware, please scroll down to our post from April 6th to view instructions on how to access our our online AppStream option.

May 21 - -
Troubleshooting continues.

May 14 - -
Some positive news. Several weeks ago we had a list of seven key problems that needed to be addressed to finalize the fix for the offline version and we’re now down to just two bugs. Our Development Team has a lot of optimism that those two bugs have been correctly identified and a solid resolution plan is now in place.

May 8 - -
Troubleshooting continues.

May 1 - -
In our meetings with our third-party developer this week, great progress was made regarding troubleshooting issues. Another update will be posted next week.

April 23 - -
Troubleshooting bug issues continues. Another update will be posted next week.

April 15 - -
Now that the temporary AppStream is up and running we are back to focusing on completing the development for our permanent fix: an offline Catalina-compatible Wordsearch 12. We are currently in a new round of testing with our third-party developer as we continue to sort out various bug issues. At this time we do not have a potential ETA on when this option will be available. Another update will be posted next week.

April 6 - -

Follow these Instructions to Access the Wordsearch 12 AppStream

Important Note: We kindly ask that if you are a PC user that you do not submit a request for this AppStream access. There is no additional functionality in this that you wouldn’t already have using your Wordsearch 12 program. Due to the significant costs that we are taking on in order to run the servers to operate this AppStream while we work on our permanent fix for Mac users, we are asking that only users who have lost access to their Wordsearch program due to being on Catalina OS request this access.

If you are a Mac Catalina user, please email us at wsdirector@lifeway.com telling us you need access. Please include the email address associated with your Wordsearch Bible account. Due to the high volume of requests we are expecting, we ask that you email your request rather than calling in. We should be able to handle your request within 24 hours of receiving it.

Once your request has been received, we will grant you access to AppStream in your account through our customer database. At that time, you will receive a confirmation email with instructions to access the AppStream.

Click here to find a list of FAQs.

April 3 - -

As you are aware, the Wordsearch desktop application has not been available on the Mac Catalina OS. We have been working tirelessly to provide a solution, but we know that this situation has caused tremendous inconvenience and frustration. We wanted to apologize once again for the trouble this has caused.

To keep you updated where we are in the process, we wanted to let you know that we have some good news. We have come up with a web-based solution that will launch early next week.

To start with, this is not our permanent solution for Catalina, but we wanted you to have access to your program and library as soon as possible.

The Wordsearch 12 AppStream gives you access to the full Wordsearch 12 program as well as your library. As long as you have the Internet, you can connect to the Wordsearch desktop experience. (Please note this is the full program and different from our app.wordsearchbible.com site.)

Other Notes:

- This is only for Mac users.

- If on Mojave OS or prior, you can upgrade to Catalina once this is available, but please note that there is no offline capabilities within the AppStream. If you prefer to stay on Mojave OS or prior to maintain your offline access, we understand and will continue to work towards providing the offline solution soon.

- With that said, there are no offline capabilities with the Wordsearch 12 Appstream. As a reminder, this is not our final solution for Mac users.

- The Chrome browser and Firefox browser are recommended for best use. Safari will work, but you will have a better experience with Chrome or Firefox.

- We will send an email again to everyone with the exact instructions on how to connect. This is completely free for current Wordsearch users, even if you currently have an older version of Wordsearch.

April 1 - -
Testing continues.

March 30 - -
Internal testing continues. Another update will be posted in the next 24-48 hours.

March 28 - -
Apologies for the update delay. However, we have good news as a lot of progress has been made with our internal testing for the web-based Wordsearch 12 access point. It's very possible we're in the last round of internal testing. The past few days our Development Team has been busy uploading our 5,000+ book catalog to the online system. This will help make the start-up process quicker for our customers. Another update will be posted Monday.

March 25 - -
Internal testing is still underway for the web-based Wordsearch 12 access point. Another update will be posted in the next 24-48 hours.

March 23 - -
Internal testing is underway for the web-based Wordsearch 12 access point. Another update will be posted in the next 24-48 hours.

March 20 - -
We are still working on the browser-based solution. We'll be working on this throughout the weekend. Update to come Monday.

March 18 - -
The browser-based Wordsearch 12 access point solution is almost ready for internal testing.

Another update will be posted within the next 48 hours.

March 16 - -
Good progress has been made on the browser-based Wordsearch 12 access point solution. Internal testing should start soon.

We'd like to reemphasize that this is a TEMPORARY solution. Once the browser-based option is launched, we will continue working to provide an offline Catalina-compatible version asap.

Another update will be posted within the next 48 hours.

March 13 - -
We are still working on the browser-based solution. Update to come Monday.

March 12 - -
Unfortunately we have encountered another snag. The latest Catalina-based build resolved previous bugs but caused new ones. We are now working on making the browser-based option available for customers ASAP. Once the browser-based option is launched we will continue working towards an offline Catalina-based solution. An update will be provided within the next 24 hours.

March 10 - -
We are currently running a brand new WS12 build for Catalina through internal rounds of testing. This new build attempts to resolve the latest bugs we encountered​. At the same time we’re also just a couple of steps away from having the browser-based cloud option ready for public access. Hypothetically if this latest WS12 build for Catalina passes testing with flying colors, the browser-based option may be unnecessary. Another status update will be provided within the next 48 hours.

March 6 - -
We have some positive news to share with you all in regards to getting access to your program and books again if you're on a Mac OS Catalina device. Through some testing that took place today, we were able to run the WS12 program in a cloud-based streaming environment that we have built out through the Amazon Web Services cloud. Essentially, this will allow you to connect to the server we have structured and you will be able to have access to the full WS12 program. From there, you will just sign in to your account using your email and password and get access to all the books you've owned. To be very clear, this is NOT our long-term and permanent fix. We are still pursuing daily the ability to use the WS12 program in an offline state where the files are all stored on your hard drive. We've had some positive news on that front this week too for that fix, but it's still difficult to predict its final release date. However, for this temporary fix to allow you all to connect to the cloud to get access to your program/books, we're going to make it very easy for you to just be able to click a button from your My Account area which will connect you to the program. While it would be a bit foolish to put a firm guarantee on this, all signs point to us being able to release this access to you all around the middle of next week. We will be sending out an email to our entire customer base once this solution is live and at that time, provide you with the simple instructions on how to gain the appropriate access. Thank you again for your patience and we look forward to releasing this temporary fix very soon and also staying extremely dedicated to fixing the offline solution as well.

March 3 - -
Wordsearch is committed to getting our Mac users a working version of the desktop program as absolutely soon as possible. Within this effort, we are now closing in on a fix that would allow our users to get access to the Wordsearch desktop program by running the program "in the cloud" through some servers we are setting up. This will give you the ability from your Mac to easily connect to the server with an internet connection and then you will have access to your program and books. The overall fix for full offline use continues on as well of course, but as a temporary solution, we are nearing the release of this technology. More to come on a release date later this week.

February 26 - -
Wordsearch Bible is continuing to pursue any and all avenues to try to resolve the issue to allow our program to run properly on the Mac Catalina OS. Within the past few days, we have been able to get our program running on Catalina, but when attempting to do any major actions in the program, a bug prevents it from then operating properly. This is a bug we are actively working on resolving as quickly as possible. We are very hopeful that once this bug is resolved, that the end of our development process is very near and possibly even complete. In the meantime, we are also pursuing other opportunities for Mac users to be able to connect to a remote environment which will allow users to run the full feature WS12 version. While this would be more of a temporary solution, it would still allow our users full access to their programs and libraries in the meantime until our other coding has been completed. Testing of this remote environment are ongoing as of Wednesday afternoon, February 26, and we hope to have more news on its potential availability to our customers here very shortly.

February 24 - -

We were able to get a running program of WS12 on a Catalina OS environment late last week but then upon running some updates, ran into a bug. We are currently exploring all options of how to get a running program out to our customers as quickly as possible that will allow WS to operate on the Catalina OS. At this point, we are even considering if it's feasible to release a version of the program that doesn't have every single ability that WS12 does just to get something out to our customer base to begin working with, then provide the updates as they come available. Of course the main goal is to get the full functionality program out ASAP, and that's still the intention, but are also willing to explore other avenues if it means getting something out to our customer base in the meantime faster.

February 17 - -

A big breakthrough happened today with the development work and there is a chance that we have a testable download installer ready here maybe even tomorrow. It's a bit too early to tell if this was the major puzzle piece that needed to be solved, but if this turns out to be true, then we will quickly do some internal testing on it to determine if it's ready for the full release. More news to hopefully come on this tomorrow. Stay tuned.

February 12 - -

We have been able to move past last week's error in the code that was causing a delay. Our lead programmer is back to making the necessary code changes to try to push the Catalina fix towards its release. We're hoping to be able to provide a more accurate release date by the end of this week. In the meantime, we ask that you use our web app to read your resources on a Mac Catalina OS.

February 7 - -

This has been a very frustrating week for our development team as we got very close to prepping its release as we had a running version of Wordsearch running on Catalina OS. However, in recent days, we determined there was an error in the code that was delivered to us by our third-party vendor that now has to be resolved before moving forward. We're currently awaiting that fix.

February 3 - -

With work continuing throughout the weekend on this project, there were advancements made and our development team even got a version of Wordsearch 12 running on a Mac with the Catalina OS. At that point, during some testing on trying to run some updates, it triggered an error that the team is now working through. But, this was still significant progress made in getting a version of our software to run on Catalina. Once this issue is resolved, which should be fairly quick, we're hoping that the release will be very near from that point.

January 30 - -

The process has slowed down slightly in the past 48 hours with a couple of minor errors that have popped up. We're still hoping to able to do an internal test on a Catalina running Wordsearch program by the end of this week.

January 28 - -

Our internal development team worked throughout the weekend to process the test build that we received. The typical process here is that we must receive the files then do a large amount of converting of those files to get them to work within our internal processes. The conversion portion of the process can often times be the lengthiest part of the project. Through their diligent work, this was completed successfully on Monday. On Tuesday, some final checks will be run and then if all goes smoothly, we are hoping to send a build to our employees on Wednesday afternoon or first thing Thursday morning to be able to test the Wordsearch 12 program on Mac computers. If the testing of this phase goes well, then we will move to the final phase of the process, which is actually building the installer links to allow our customers to be able to access the download from their accounts.

Thanks again for your patience and we look forward to hopefully releasing this update in the very near future.

January 24 - -

In order to complete the necessary fixes for Wordsearch Bible to run on Mac OS Catalina, we have been working with a third-party company for over a year now to work towards a solution. As soon as Apple announced the intentions to move towards 64-bit requirements, Wordsearch began planning on how to resolve the issue. This third-party company specializes in converting Windows-based programs and retrofitting it to work in a Mac environment. Because of this, we have been waiting since the launch of OS Catalina on a build to arrive that we could implement and release.

Just as of this week, we have finally received a test build from our third-party company and have now been able to turn over that code to our internal programming development team. Initial tests on the test build are very promising and we are hopeful for a near-term release. This being said, there are still a couple of hurdles to clear and work will continue on these hurdles throughout this upcoming weekend to ensure that we get the fix out for everyone as absolutely soon as possible.

Overall, this week has been a tremendously large step in the right direction to resolving this very unfortunate and very long delay. We greatly apologize for the massive inconvenience this has caused, and we will look forward to sharing a more exact release date with you very soon.

Please stay tuned to this page as we will continue to provide updates as they become available.